Shipping policy

Thank you for purchasing products from JISHENG QIN. We specialize in consumer electronics and adhere to standardized order processing and logistics management procedures. We strive to ensure all electronic devices are professionally inspected, securely packaged, and delivered to global customers in intact working condition within a reliable shipping timeframe.

1. Order Processing Time

All confirmed and fully paid consumer electronics orders will undergo internal verification, functional inspection and sealed packaging within 1 to 7 business days after order confirmation. Weekends and official public holidays are excluded from the standard processing cycle. During peak sales seasons with increased order volume, routine processing schedules may be moderately extended. We will send timely notification to customers once any notable shipping delays occur.

2. Shipping Rates and Delivery Estimates

Shipping fees are calculated individually for each order based on the package weight, product size and final delivery destination. All specific logistics costs will be clearly displayed and confirmed during the checkout process prior to order completion. The estimated delivery period for standard international shipping of consumer electronic products is approximately 15 business days after warehouse dispatch. All delivery timelines are reference values only. Actual delivery progress may fluctuate due to logistics carrier delays, customs clearance procedures, adverse weather conditions, regional logistical limitations and public holiday arrangements.
Once your electronic product order is dispatched from our warehouse and handed over to the logistics provider, you will receive an official shipping confirmation email equipped with

4. Incorrect Address Disclaimer

Customers are solely responsible for verifying the accuracy and completeness of their shipping address information when submitting orders. JISHENG QIN will not assume any liability for misdelivery, delivery failure or package returns caused by incorrect, incomplete or invalid address details provided by customers. Any parcels returned to our warehouse due to address errors will incur additional reshipping expenses, which shall be fully borne by the purchaser.

5. Lost or Damaged Packages

If your electronic product package is lost during cross-border transit, please submit an inquiry to our customer support team within two days after the expected delivery date to initiate a formal investigation. If your delivered items arrive with broken packaging or functional damage caused by transit collision or extrusion, you must report the issue within 24 hours upon receipt of the goods. Clear photographic evidence of damaged electronic products and original packaging is required for case review. Our team will assess each situation independently and resolve all valid issues efficiently.

6. Electronic Product Usage and Maintenance Notice

Each consumer electronic product is attached with official usage guidelines and maintenance specifications provided by the manufacturer. Customers must follow standard operating and maintenance requirements to ensure normal product operation and service life. We do not take responsibility for device failure, structural damage or functional defects caused by improper operation, unauthorized disassembly, non-standard maintenance or private modification of electronic products.

7. International Shipping and Customs Notice

International shipments of consumer electronics may be subject to import duties, customs taxes and other administrative clearance fees in accordance with the local regulatory policies of the destination country. All such additional charges are the exclusive responsibility of the customer and are not included in the original product price or standard shipping fees. We have no control over local customs inspection standards, clearance efficiency and any extra fees imposed by overseas customs authorities.

8. Contact Information

If you have any questions or concerns regarding this shipping policy, order logistics status or after-sales service issues, please feel free to contact our professional customer support team via the official details below:
Trade name: JISHENG QIN
Phone number: +852 2386 9627
Email: info@virelectra.shop
Physical address: 56 Fuk Wing Street, Sham Shui Po, Kowloon Hong Kong SAR